Terms and Conditions
Welcome to Digital Dada (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website and the services we provide. By accessing our website or purchasing any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
1. Services
Digital Dada provides digital marketing and technology solutions, including but not limited to:
- Website Design & Development
- AI-Powered Websites
- AI Chatbots & AI Sales Agents
- Search Engine Optimization (SEO)
- Social Media Marketing
- Paid Advertising (Google, Facebook, TikTok, etc.)
- CRM Setup & Marketing Automation
- SMS & Email Marketing
- Branding & Graphic Design
- Content Creation
- Consulting and Business Growth Services
The scope of work for each project will be outlined in a separate proposal, invoice, or agreement.
2. Acceptance of Services
By placing an order or signing a proposal, you acknowledge that you have reviewed and accepted the project scope, pricing, timelines, and deliverables.
Any additional work requested outside the agreed scope may incur additional charges.
3. Payments
- Payment terms are outlined in your proposal or invoice.
- Projects may require an upfront deposit before work begins.
- Recurring services are billed monthly unless otherwise agreed.
- Late payments may result in suspension of services until the outstanding balance is paid.
- All payments are non-refundable unless otherwise stated in writing.
4. Client Responsibilities
Clients agree to:
- Provide accurate information and project requirements.
- Supply all necessary content, images, logos, branding materials, and access credentials.
- Respond to requests for approvals and feedback in a timely manner.
- Obtain all necessary rights and permissions for any content they provide.
Project delays caused by missing information or delayed approvals may affect delivery timelines.
5. Revisions
Unless otherwise specified in your agreement:
- Reasonable revisions are included during the design and development process.
- Revision requests outside the agreed scope may be billed separately.
- Significant changes after project approval may require a revised quotation.
6. Intellectual Property
Upon full payment:
- Ownership of completed website designs, graphics, and custom deliverables transfers to the client unless otherwise agreed.
- Digital Dada retains ownership of proprietary software, AI systems, automation frameworks, templates, methodologies, and internal processes used to deliver services.
- Third-party software, plugins, fonts, stock images, APIs, and licensed assets remain subject to their respective license agreements.
7. AI-Powered Services
Our AI solutions are designed to improve business efficiency through automation and customer engagement.
While we strive for accuracy, AI-generated responses may occasionally contain errors or require human review. Clients are responsible for reviewing AI-generated content before publication or business use.
8. Marketing Results Disclaimer
Digital marketing performance depends on numerous factors beyond our control, including competition, market conditions, advertising budgets, search engine algorithms, customer behavior, and platform policies.
Accordingly, Digital Dada does not guarantee:
- Specific rankings
- Lead volume
- Sales
- Revenue
- Return on Investment (ROI)
- Advertising approvals
We commit to applying industry best practices and continuously optimizing campaigns.
9. Third-Party Platforms
Our services may involve third-party platforms including, but not limited to:
- Meta (Facebook & Instagram)
- TikTok
- Shopify
- WordPress
- Twilio
- Stripe
- GoHighLevel
- Other third-party software providers
We are not responsible for outages, policy changes, account suspensions, pricing changes, or service interruptions caused by third-party providers.
10. Website Hosting
If Digital Dada provides hosting:
- We will make reasonable efforts to maintain uptime and security.
- Scheduled maintenance may temporarily affect availability.
- Clients remain responsible for maintaining backups unless backup services are specifically included.
11. Cancellation
Either party may terminate recurring services with written notice as specified in the service agreement.
Completed work and payments already made are non-refundable.
Upon cancellation, access to Digital Dada-owned systems, software, or licensed services may be revoked.
12. Limitation of Liability
To the fullest extent permitted by law, Digital Dada shall not be liable for:
- Lost profits
- Business interruption
- Data loss
- Indirect or consequential damages
- Losses resulting from third-party platforms or services
Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.
13. Confidentiality
Both parties agree to keep confidential any non-public business information shared during the course of the project.
Confidential information will not be disclosed to third parties except where required by law.
14. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of information necessary to deliver those services.
15. Changes to These Terms
Digital Dada reserves the right to update these Terms and Conditions at any time.
Updated versions will be published on this page with a revised effective date.
16. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws governing the jurisdiction in which Digital Dada operates, without regard to conflict of law principles.
17. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us.
Digital Dada
Email: info@digital-dada.com
Website: https://digital-dada.com
