In Case You Are Wondering…

Frequently Asked Questions

 
No, you pay just a monthly flat price for every task that your plan includes. You are free to upgrade or downgrade any time.
 
Digital Dada is a pay-as-you-go service. When you sign up, you just make your initial monthly payment and then continue to pay each month after that. Your regular payments begin the day you sign up because we spend so much effort into creating your personalised website. Your payments are not dependent on the launch of your website.
 
We sure hope you do! But design is subjective and iterative, plus you may be looking for something different than what we design, that is why Digital Dada offers you unlimited design revisions and unlimited updates to your website. If you don’t like your first draft or your completed website just talk to your customer care representative and we will make you a new design as per what you desire and the one you can be proud of.
 
If you don’t love your new Digital Dada website Or if you want to cancel your order, we will refund your money if you request it within 15 days of signing up. If your website proposal has been accepted and changes have begun, our Money Back Guarantee is no longer valid.
 
Before you request your first task we will ask you to give us in-depth information about your brand and individual business needs. This will minimise the number of revisions, but we always work until you’re happy.
 
Yes, we do. Please contact us.
 
You can, but it can be difficult to communicate through multiple angles. It depends more on your client relationship and how you manage their expectations. We think our service suits better as an extension of your team in case you can’t handle the workload.
 
Just contact your dedicated account manager and we will cancel your account.

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